FAQ:About the Drop shipping of Flame Humidifier Aroma Diffuser

Publish Time: Author: Site Editor Visit: 95791

Q1: How many quantities are available?

A: Don't worry, we always keep a good stock to deal with the large number of orders every day.

 

Q2: Can I customize my LOGO on the product and packaging? What is the MOQ? Are there extra charges?

A: Yes, we can customize LOGO for you.
We can just print your LOGO on the product, the packaging keeps the original.
We can also print your LOGO on products and packaging.
For each LOGO, an additional fee will be incurred.

Click to view the actual shot samples

 

Q3: Do you support bulk drop shipping via CSV?

A:Yes, we can work with CSV files and integrate your ecom store to our ERP system to make your process way easier.

 

Q4: What is your warranty policy?

A:We refund for product quality problems (sometimes caused by transportation)
Guarantee limitation: 3 months from the delivery of the package.
For a full refund. We also need a video showing the product that is not working.

 

Q5: Do you provide quality control?

A: Yes, we have professionals responsible for quality control. We inspect each product's appearance, function, packaging, etc. before shipping.

 

Q6: Do you provide blind shipping?

A: Yes, the package will not contain any of our LOGO, marketing flyers, invoices, etc.

 

Q7: Can you provide the tracking number?

A: Yes, the tracking number is traceable.

 

Q8: How long does it take to ship after payment?

A: We process the order and update the tracking number within 24 hours of receiving payment.

 

Q9: Can I resell the product without any copyright?

A: Yes.

 

Q10: What are the shipping methods? What is the shipping time? how much is the cost?

A: AliExpress standard logistics or Yunexpress.

Usually Yunexpress shipping is faster and shipping is a bit higher.

For estimated shipping time, you can check the picture below.

 

AliExpress estimated shipping time

 

 

Yunexpress estimated shipping time

 

Q11: Can I negotiate a better price? Can you give this product a convenient discount or long time at this price?

A: We always offer our customers very competitive prices. 

Click to get a quote form (shipped via AliExpress Standard Logistics)

Click to get a quote (shipping via Yunexpress)

 

Q12: What payment methods are available?

A: You can pay the total cost of bulk order through AliExpress, Alibaba.com credit guarantee order or bank wire transfer.
It is worth noting that if you choose AliExpress standard logistics to ship the package, then payment through AliExpress is only supported. (Because only AliExpress orders can be shipped using AliExpress Standard Logistics.)
If you choose Yunexpress, then you can pay in three ways. (AliExpress, Alibaba.com credit guarantee order or bank wire transfer)

 

Q13: Can I get pictures and videos of this product?

A: Of course. Click to download marketing images and videos.

 

Q14: How can I contact you?

A: CONTACT DETAILS
Email: saler2@kinscoter.com
WhatsApp: +86-16676870191
Contact: Linna

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